Last updated: December 2025
1. Introduction
Command Design (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
By using this site, you consent to the practices described below.
2. Information We Collect
We collect the following types of information:
- Personal information you provide: name, email address, shipping address, billing address, payment details (processed securely by third‑party providers).
- Order information: products purchased, order timestamps, fulfilment updates.
- Technical information: IP address, browser type, operating system, pages viewed, cookies.
- Analytics data: site usage patterns via tools like Google Analytics.
3. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Provide shipping updates and customer support
- Improve site performance and user experience
- Send optional marketing emails (only with your consent)
- Detect and prevent fraud
4. How Your Orders Are Fulfilled
We partner with Gelato, a print‑on‑demand fulfilment network, to produce and ship your items. Gelato receives only the information necessary to manufacture and deliver your order.
5. Sharing Your Information
We only share your data with:
- Gelato (order fulfilment)
- Payment processors (Stripe, PayPal)
- Analytics and security tools
- Shipping carriers
We do not sell your personal information.
6. Cookies
Our website uses cookies to improve functionality, analyse traffic, and remember preferences. You may disable cookies through your browser, though parts of the site may not function properly.
7. Data Storage & Security
We take reasonable measures to protect your information, including SSL encryption and secure hosted infrastructure. Payment information is never stored on our servers.
8. Your Rights
Depending on your location, you may request:
- Access to the information we hold about you
- Correction of inaccuracies
- Deletion of your data
- Withdrawal from marketing emails
9. Children’s Privacy
This site is not directed to individuals under 16. We do not intentionally collect information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
11. Contact Us
If you have questions about this Privacy Policy or want to request data updates, email us at: support@command-design.shop